Internet Provider Morton Telecom: Tariffs, Connection Methods And Reviews Of Real Customers

2024 Author: Bailey Albertson | [email protected]. Last modified: 2023-12-17 12:53

Connection to Morton Telecom: services, cost, pros and cons, filing an application

The capital of Russia and the Moscow region have the largest number of providers. Almost every house is served by several companies at once. One of such Moscow operators is Morton Telecom. It delivers digital services to homes under the leadership of renowned provider Rostelecom. What are these services and what specific rates are offered to current and potential customers? What is the opinion of the subscribers themselves about the company? How to create an application if you have made a decision to connect to Morton Telecom?

Content

• 1 Provider "Morton Telecom": positive and negative, tariff plans

  • 1.1 Tariffs for working on the Internet
  • 1.2 TV Selections
  • 1.3 For those who want to connect a landline phone

• 2 How to start using services from "Morton Telecom"

  • 2.1 On the official website - we check the connectivity and create an application

    2.1.1 Through the joint personal account of "Morton" and "Rostelecom"

  • 2.2 Subscriber department
  • 2.3 Technical support
• 3 Reviews about the company "Morton Telecom"

Provider "Morton Telecom": positive and negative, tariff plans

The provider "Morton Telecom" has been installing Internet and telephone lines at home, setting up interactive TV since 2010. It was originally part of the MORTON company, which specialized in building houses for work, study and life. In 2016, digital services giant Rostelecom acquired this telecom operator. Since that time, Morton Telecom has been operating under the auspices of the most famous Internet provider in Russia.

The provider "Morton Telecom" previously belonged to the construction company "Morton", but in 2016 it was bought by "Rostelecom"

There are a lot of various and contradictory reviews on the network regarding the activities of Morton Telecom. Many users talk about such obvious shortcomings:

1. Inadequate price / internet speed ratio. "Morton" has expensive Internet in comparison with other providers, even at the capital level.
2. Paid and expensive telephony connection - 6 thousand rubles. The amount is paid once, but it is clearly overstated in relation to the cost of a similar service from other companies. Exceptions are participants in the Second World War. The tariff of three thousand rubles is valid for home front workers, disabled people of groups 1 and 2, veterans of military operations and military service and other socially unprotected segments of the population.
3. Wide territorial coverage. The coverage area includes only a few cities of the Moscow region and districts of Moscow itself, and even then not all. The number of subscribers is only 40 thousand individuals and 2 thousand legal entities. This is due to the fact that the provider is mainly focused on new buildings.
4. Inconvenient personal account from Rostelecom. Many clients complain that they cannot understand its interface.

Despite these shortcomings, the provider still has something to brag about:

1. Variety of tariffs for TV and Internet. There are both expensive and budget options (but with a low speed).
2. Stable internet speed. It corresponds to the declared one.
3. Rare crashes. No provider is immune from line accidents.
4. High-quality TV without ripples and with a stable signal (does not disappear).

Internet tariffs

The list of tariffs for home broadband Internet is really diverse - from high-speed to budget. They have original names - all colors of the rainbow in order:

1. "Red" is the most expensive and fastest tariff with speeds up to 500 MB / s. The cost "bites" - 2,200 rubles / month, but with such access there will be no problems with downloading large files, watching movies and videos on the network with high HD quality, as well as playing online services, for example, in World of Tanks …

2. "Orange" - up to 200 MB / s for 1,400 rubles / month. The package is also not cheap - it suits people who download a lot from the network, work on the Internet, play or watch videos, TV shows, films.

   

   Orange and yellow tariffs are the most expensive

3. "Yellow" - up to 100 MB / s for 900 rubles / month. This tariff is suitable for use by the whole family, even if there are 2-3 computers in an apartment or house. The package allows you to quickly perform almost all operations on the Internet.

4. "Green" - the first budget tariff in the line with a speed of up to 70 MB / s for 650 rubles / month. The provider recommends it for the average user who needs to download files from torrents, chat on social networks, play online games.

   

   If you don't need too high internet speed, choose the green or blue tariff

5. "Blue" - up to 50 MB / s for 500 rubles / month. If you do not play online services, but simply communicate on Skype, social networks, manage your email, this package is for you.

6. "Blue" - up to 20 MB / s for 450 rubles / month. If you want to save money or you just need the Internet to browse any "light" sites, search for information in Google or Yandex and communicate in simple messengers (without video), choose this tariff.

   

   The blue tariff is only suitable for viewing low-resource-intensive sites and communicating in instant messengers

7. "Purple" - up to 1 MB / s for 150 rubles / month. The slowest package can only be used to check e-mail or view reference information, for example, to find out the phone number of a hospital, pharmacy, etc. It is social and connects to the apartments of pensioners, disabled people, war veterans, large families and other socially vulnerable segments of the population … Applications for this tariff from other persons are considered individually.

Morton Telecom also has a separate list of tariffs for owners of private houses, cottages, and townhouses. You can familiarize yourself with it in the office, during a conversation with the operator by phone, and also after sending a request by e-mail.

Morton Telecom offers a separate list of tariffs for private houses, which can be obtained on request

Selections of TV channels

Morton Telecom offers the same home TV tariffs as Rostelecom. Morton's customers are even supplied with the same set-top boxes. There are two use cases: Interactive TV and its enhanced version Interactive TV 2.0. Both work through a special attachment. It allows you to access the Internet from your TV, as well as manage content (for example, record TV shows) and the viewing itself (for example, pause).

Morton Telecom offers two options for interactive TV

The tariffs for the two options come with the same names and prices. However, they differ in the number of channels - in the updated version, as a rule, there are fewer of them. Version 2.0 also lacks the Premier package. Let's tell you more about the packages using the example of the usual use case "Interactive TV":

1. "Your Start" - 124 channels that are suitable for the whole family (21 of them are in HD format), for 320 rubles / month.
2. "Your Optimal" - 151 channels (23 HD) with the addition of children's, sports and music channels for 420 rubles / month.
3. "Your advanced" - 180 channels (25 HD) with the inclusion of educational channels and the package "Your cinema" for 620 rubles / month.

4. “Your maximum” - 180 channels (25 HD) with bonus packages “Your cinema”, “Adult”, “Your ideal HD” and others for 1,800 rubles / month.

   

   The maximum tariff is the most expensive option for lovers of high-quality HD pictures

5. "Your Premier" - 14 HD channels, including Amediateka Premium, Viasat and TV1000PLAY video subscription, as well as 20 federal channels. The cost is 620 rubles / month.

For those who want to connect a landline phone

The company provides a choice of three tariff plans for fixed telephony:

1. "Unlimited". Together with the subscription fee, the cost is 470 rubles / month. At the same time, you can talk around the city for an unlimited number of minutes.

   

   If you communicate a lot on the phone, choose an unlimited plan

2. "Economical". Price - 320 rubles / month. Moreover, this amount includes 350 free minutes. After exceeding this limit, each minute will cost 0.40 rubles.

   

   An economical tariff is suitable for those who use telephony infrequently

3. "Light". This tariff will cost at least 200 rubles / month. For each minute of conversation, you have to pay 0.46 rubles. It can only be suitable for those people who do not communicate much on a landline phone.

How to start using services from "Morton Telecom"

The provider accepts applications for connection in three ways: an online application on the official website, a call or a visit to the operator's office.

On the official website - we check the connectivity and create an application

The resource of the provider "Morton Telecom" has all the basic information necessary for potential customers who are interested in its services. There you can immediately check whether your home is connected to the network of this operator, and immediately leave an order for connection, if possible:

1. Start the provider's resource home page. Scroll it a little down to the red button "Check connection".

   

   Click on the "Test Connection" button on the right side of the site

2. Click on it, a website dialog box will appear with two drop-down menus. Please enter your address.

   

   Enter your address in the two drop-down menus

3. In the first menu, select your area, and in the second, select your street.

   

   Select your neighborhood in the list

4. When the third menu appears, select the house number and click on the red "Check address" button.

   

   After specifying all the necessary data, click on the button "Check address"

5. You can also just look on the map to see if Morton Telecom is operating in your home or at least on your street. To do this, on the main page, click on the "View coverage" link under the "Connect" button. You will be taken to the map - click on your area to zoom in on its image.

   

   Zoom in on the map of your area

6. You can also use the list of districts to get closer. Click on the first red circle on the left in the lower corner of the map with the image of two high-rise buildings and select your neighborhood.

   

   Select your city from the list on a dark background

7. Now click on your home in the additional list that appears under the district. If the house is connected, it will have a red circle with an image of the Ethernet cable connector.

   

   If your area is on the list, click on its name

Another way to find out about connectivity is to search through a simple list:

1. Go to this page of the site and click on the necessary microdistrict.

   

   Select your region in the list and left-click on it

2. Check out the list of houses and streets where the provider has already laid its network.

   

   Try to find your house in the list

If you are convinced that a provider is working in your house or that its network is at least on your street, go directly to creating an application:

1. On the same site, find the white-red button "Connect" on the top panel with the names of the services and click on it if you do not want to familiarize yourself with the list of tariffs.

   

   On the provider's website, click on the "Connect" button

2. On the page with the application form, indicate all the required information (it is marked with asterisks), select one or more services by ticking the appropriate boxes, and then click on the "Submit application" button.

   

   Fill in all the fields of the application for connection to Morton Telecom

3. You can get to the same page with the application through the lower menu. Scroll down the main page to the columns with services and click on the "How to connect" link under the corresponding service.

   

   Click on the link "How to connect" under the name of the service you want to use

4. If you want to choose a tariff plan, go to one of the sections "Internet", "Television" or "Telephony". Browse the list and click on the "Select" button on the tile corresponding to your tariff. For example, let's choose the fastest Internet - 500 MB / s.

   

   Select the required tariff in the list and click on the "Connect" button

5. If necessary, select network equipment or a set-top box if you need them. A window with the connection cost will appear in the right part of the window. Below it there will be a panel for the application.

   

   If you do not have a router, select equipment from the list

6. Fill in all the lines in the form - district, street, house, apartment, name, contact phone number. If you wish, leave a comment - you can ask any question right away. When a specialist from the sales department calls you back, first of all he will answer him and explain all the details. When you fill it out, click on the red button "Send a request for connection". Expect a call from a company representative soon.

   

   A panel will appear on the right side of the window - fill in all the lines and send an application

Through the joint personal account of "Morton" and "Rostelecom"

As noted earlier, Morton and Rostelecom have one common platform for subscribers' personal accounts. How to make an application for connecting a new additional service, having previously registered in the service, we will tell you in the instructions:

1. To go to the page for entering the account from the official resource of "Morton", click on the item "Personal account", which is located at the top right or open the necessary page by this link.

   

   Go to the Rostelecom website to enter your personal account using the special button in the upper right corner

2. Enter your email or phone number, write the password (don't worry, it will be hidden by dots). Click on the "Login" button, which will become bright and clickable.

   

   Enter the data from your personal account and click on the "Login" button

3. If you have not previously been registered with the Rostelecom service, open the Register section immediately. Fill out the form carefully and click the "Continue" button. Activate your account through the code that will come to your email or phone (depending on what you used to register).

   

   If you do not have an account, register it in the appropriate tab

4. In the account interface, you will immediately see a blue button to order a new or additional service. Click on it.

   

   Click on the button "Order a new service"

5. The same option, only as a link, is available on the bottom panel of the page. If you cannot find the button, please use this link.

   

   Click on the "Order a new service" link at the end of the page

6. Click on the required service (several are possible) - they will be highlighted in red.

   

   Choose a service - one or several

7. In the panel below, specify all the connection data.

   

   Fill in all the lines of the application in your personal account

8. Observe the rule - start typing the name of the district, street or house or apartment number, and then be sure to select the appropriate item in the drop-down menu (help). This is necessary for the system to correctly recognize your address. Click on the "Continue" button.

   

   Use the help in the dropdown menu when entering the address

9. The system will check if the cable can be installed in your home. If yes, a list of tariffs for the services selected in the first tab will be presented. Decide on a plan.
10. In the next tab of the application, select the equipment you need.
11. In the section "Application Information" you will see the entire set of services assembled (tariff and equipment). If you are satisfied with the total price, click on the "Apply" button and wait for the operator to call you back. If you send it during business hours, a company representative will call you back on the same day.

Subscriber department

You can agree on connecting the necessary services in your apartment at the company's office. An employee of the subscriber department will provide you with information on services, connection conditions, and also tell you whether it is possible in your case. If everything suits you, you can appoint a convenient date and time for the arrival of a specialist.

There are several offices in the Moscow region. You can find out their location on the official resource of Morton Telecom. Click on the second red circle with the image of the house, and then select your area - the map immediately zooms in and you can find out where to look for an office.

Find an office in your area on the map and go there with your passport

The working hours at all offices are as follows: from Tuesday to Friday - from 9:00 to 20:00, Saturday - from 9:00 to 18:00, Sunday and Monday - days off.

Technical support

You can contact with any questions (connection, problem with already ordered services, etc.) by calling the toll-free support service phone - 8 (800) 350–00–77. The service works around the clock, unlike the office. Suggestions, applications and complaints are also accepted by e-mail at [email protected]. Free-form applications are also accepted at [email protected].

Morton's customers can also contact technical support through a request on the website. Just go to this page and fill in all the fields, including the subject of the request, the nature of the problem, the name of the subscriber or contact person, and also the phone number.

Fill in all the lines of the appeal, send it and wait for a response from a specialist

Reviews about the company "Morton Telecom"

According to reviews on the network, many people have a rather negative attitude to the quality of work of the provider Morton Telecom, which now provides digital services under the leadership of Rostelecom. Nevertheless, there are also positive reviews from those who are almost completely satisfied with the services of this company. You can connect the Internet, TV or telephony using an application - it is left on the official website, when you call the operator, or in person at the office.