What To Do If The IPhone Or IPad Is Dead And Won't Turn On Anymore: Solutions To The Video Problem

2024 Author: Bailey Albertson | [email protected]. Last modified: 2023-12-17 12:53

What to do if a discharged iPad or iPhone won't turn on during and after charging

Apple has created the ultra-reliable iPad and iPhone smartphones that are used by millions of people. But for all their reliability, they also have weak points, one of which is the electronic power supply circuit. Its malfunction manifests itself in the form that the gadget, after a complete discharge, does not want to charge or turn on after a full charge. However, this behavior is not yet indicative of a serious problem. The reasons may be various defects in the diet. In the overwhelming majority of cases, you can launch the gadget yourself without resorting to the help of a service center. The process of recovering the power scheme after failures is not particularly difficult and does not require specialized training. It is available to any iPad or iPhone owner.

Content

• 1 Reasons for not charging or turning on the iPhone or iPad

  • 1.1 The gadget is discharged and does not turn on while charging

    1.1.1 Video: a discharged phone does not turn on when charging - what to do

  • 1.2 The gadget charges, but does not turn on

    1.2.1 Video: the gadget is charging, but does not turn on

  • 1.3 The gadget does not charge or turn on

    1.3.1 Video: Apple iPhone 5S won't charge or turn on

• 2 Malfunctions of software and electronic components

  • 2.1 Firmware or Application Crashes

    2.1.1 Video: the gadget freezes on the Apple logo and does not load

  • 2.2 When repairs and contacting the service center are necessary

    2.2.1 Video: how to choose a service center

• 3 How to avoid problems with the power scheme of gadgets in the future

  3.1 Video: ten life hacks for charging your phone

Reasons for not charging or turning on your iPhone or iPad

The principle of operation of the iPad and iPhone power circuits is practically the same and is based on the same element base. Therefore, problems with discharging and turning on after charging the battery appear in a similar way. The most common causes of gadget power failure are battery problems, software errors, and power controller failure. The first two types of problems can be completely eliminated by yourself, but the problem with the "hardware", if the user does not have sufficient experience, it is better to entrust the specialists of the service center.

The gadget is dead and does not turn on while charging

If the gadget is discharged and does not turn on during charging, it means that the smartphone is deeply discharged or a conflict has appeared at the iOS software level. To troubleshoot, follow these steps:

1. Press and hold the Power and Home buttons simultaneously for ten seconds. For iPhone 7, press and hold the Power and Volume Down buttons.

   

   Press the Power and Home keys simultaneously for 10 seconds

2. After the Apple logo appears on the display of the gadget, release the buttons.
3. Monitor the full iOS download process.

4. If the gadget does not start, you need to start and disable the silent mode on the phone.

   

   Silent mode on iPhone is turned on and off by a special button on the phone body

5. Repeat steps from point 1.

If after these steps the result is not achieved, the cause of the problem should be looked for in the power adapter or cable.

Video: a discharged phone does not turn on when charging - what to do

The gadget is charging, but does not turn on

If the gadget is charging, but there is no reaction when you try to turn it on, this indicates a problem with the battery. Since it is not removable for the iPhone, and for the iPad it is problematic to get it, certain difficulties may arise with testing this part.

The problem with turning on can occur with a deep discharge, if the gadget has been in a discharged state for a long time. There are three well-known methods to troubleshoot the problem:

1. Replenish the lower battery charge threshold:

   • connect the charger to an outlet;
   • leave the device switched on for 6–12 hours to restore charge loss during prolonged contact with the mains supply;

   • try to turn on the gadget and check the iOS download.

     

     To replenish the lower threshold of the battery capacity, you can try to leave the phone on charge for 6-12 hours

2. If after this time the phone does not turn on, check the current level that the charger gives out:

   • check the charger on another smartphone;
   • connect a known working charger to the gadget;
   • leave the device on charge with this device for 6-8 hours;
   • turn on the gadget;
   • check the duration of the energy retention.

3. Use DFU mode:

   • put the gadget on charge for 6-8 hours to fully charge the battery;
   • install the latest version of the iTunes media application on a personal computer and launch it;
   • connect the gadget to the computer via a USB cable;
   • simultaneously press the Power and Home keys and hold them for 10 seconds;

   • release the Power key, hold the Home key for another 15 seconds;

     

     To enter DFU mode after the standard forced boot start procedure, you need to hold the Home button for another 15 seconds

   • if the display shows a message that the device is ready for recovery, press the "Recovery" button;
   • after the restoration process is completed, turn on the gadget.

If the original power adapter fails and it is impossible to repair it, you must purchase a similar one in a specialized store.

Video: the gadget is charging, but does not turn on

The gadget does not charge or turn on

In some cases, the device may not charge or turn on or turn off immediately after starting the charging process. There are three possible causes of a malfunction:

• battery;
• non-original charging;
• power controller.

For a user who is faced with a problem when the gadget does not charge and does not turn on, it is best to contact a service center to diagnose and repair the product. An attempt to repair the gadget on your own can lead to irreversible consequences. If the gadget is under warranty, then opening the case will be the basis for terminating warranty service. Then you will have to repair the product at your own expense.

You can carry out repairs yourself only if the device has been removed from warranty service after the expiration of the specified warranty period and you have the appropriate experience and training.

Video: Apple iPhone 5S won't charge or turn on

Malfunctions of software and electronic components

Sometimes there are problems with turning on the device and charging it due to errors in the installed software.

Firmware or application crashes

The most typical problems for this group are the following:

1. The Apple logo appears on the display of the gadget, but when you press the Power key, the device does not turn on. In this case, it is necessary:

   • carry out a forced reboot by simultaneously pressing the Home and Power keys;

   • if the problem persists, update the device software;

     

     If your smartphone freezes and the Apple logo appears on the screen, it makes sense to update the device's firmware

   • connect the power adapter to an outlet and charge the battery;
   • turn on the device.

2. The device has completely discharged its battery. You need to do the following:

   • connect the mains adapter to the socket and charge the device for 15-30 minutes;
   • try to turn on the device;

   • an empty battery icon should appear on the display - this means that charging is in progress and the gadget will soon turn on;

     

     If an empty battery icon appears on the screen, the phone will soon turn on

   • if the display shows an empty battery icon, an electric plug and an arrow that points to lightning, then it takes another 4-6 hours to charge, since there is a deep discharge or the battery has not been charged for a long time;

     

     If the screen displays the symbols of an electric plug and an arrow that points to lightning, it means that the battery is completely discharged and needs to be restored to its capacity.

   • after fully charged, turn on the device.

3. The device does not turn on after a software failure and does not respond to the Power button. We perform the following operations:

   • hard reboot, for which we press the Home and Power keys simultaneously for 10 seconds;
   • connecting the device to the power supply.
4. The device is fully charged, but does not turn on due to a software failure. Just as in the previous case, we perform a hard reboot.

Video: the gadget hangs on the Apple logo and does not load

When repairs and contacting a service center are needed

In case of mechanical damage or failure of the electronic circuit of the gadget, it is categorically not recommended to carry out repairs yourself or to involve an amateur specialist in this. This is especially true for products that are under warranty.

In such cases, you must immediately contact a specialized service center. Service specialists, as a rule, carry out free diagnostics and offer repairs either under warranty or at a reasonable price.

Repair in a service center must be carried out in the following cases:

• failure of the power controller;
• breakage of the connecting loop on the main board of the device;
• full depletion of the battery life;
• mechanical damage to the display;
• damage to the USB connector;
• malfunction of the power adapter;
• damaged or broken power cable;
• failure of the electronic elements of the device.

Video: how to choose a service center

How to avoid problems with the gadget power scheme in the future

In order to avoid problems with charging and turning on the gadget in the future, you must strictly adhere to certain rules. The most important of them can be distinguished:

• always charge the gadget fully;
• do not make frequent short-term charging of devices;
• always use original adapters and power cables;
• replace the battery only at a service center to avoid buying a counterfeit battery;
• repair a USB cable or mini-adapter at a service center;
• check the connectors for connecting the cable and charger for debris and mechanical defects;

• if the power controller fails, hand over the phone to service in order to obtain a guarantee for the installed element.

  

  The phone should be charged up to 100% of the battery capacity, without interrupting the process at intermediate stages

If you follow these recommendations, then the gadget is guaranteed a long period of operation and uninterrupted operation.

Video: ten life hacks for charging your phone

If you have problems turning on or charging iPad or iPhone devices, the user is advised to follow the steps that are detailed in the article. It is guaranteed that in eighty percent of cases, the product will be restored to work. The remaining twenty percent is accounted for by mechanical damage and failure of electronic components. Malfunctions of this type are recommended to be eliminated only in specialized service centers. This will protect against the use of fake accessories and will enable you to use your mobile device for a long time.