Home Internet And TV From MTS - Description, Tariffs, Reviews

2024 Author: Bailey Albertson | [email protected]. Last modified: 2023-12-17 12:53

Services "Home Internet" and TV from "MTS": pros and cons, tariff plans, connection and disconnection

MTS is a provider of not only mobile communications, but also home Internet and TV. Not everyone knows about this. What are the company's tariffs for these services? Is it a decent provider? How can you leave a request for connection to future subscribers?

Content

• 1 Home Internet and TV from MTS

  • 1.1 Tariffs for home internet

    1.1.1 Video: how to set up a router for home Internet from "MTS"

  • 1.2 Suggestions for watching TV

  • 1.3 Tariffs for satellite TV

    1.3.1 Video: how to install satellite TV from "MTS"

  • 1.4 Mixed rates

    1.4.1 Video: an overview of equipment for TV and the Internet from MTS

  • 1.5 Additional suggestions
  • 1.6 Coverage area

• 2 Connection of Internet and TV services from "MTS"

  • 2.1 Official resource of the company - for those who do not want to be the first to call the company

    • 2.1.1 Video: how to connect digital TV from "MTS"
    • 2.1.2 Submitting an application through your personal account
  • 2.2 Hotline and sales offices
• 3 How to disable provider services

• 4 Reviews about the provider

  4.1 Video: feedback on the work of TV "MTS" from the subscriber

Home Internet and TV from "MTS"

MTS conducts the Internet at home using several technologies: ADSL, Ethernet and GPON. The latter, however, is valid only for residents of Moscow - the fiber-optic network is provided jointly with MGTS. Let's talk first about the positive aspects of the provider:

1. High connection speed, as well as its quality and stability. Problems are rare.
2. Affordable prices compared to other operators in the country.

3. The courtesy of the company staff - both in the office and in the support service.

   

   Technical support specialists always communicate politely with customers and help fix the problem as soon as possible

4. Lots of plans to choose from: service-specific and blended plans at a bargain price.
5. Possibility to rent equipment (for an additional fee). It can also be purchased as a property.
6. Regular discounts and promotions.
7. Free connection.
8. The ability to use satellite TV for settlements remote from cities.

Of course, MTS cannot be called an ideal provider - judging by the reviews, it also has its drawbacks:

1. It is difficult to get through to tech support.
2. Prices may increase without notice.
3. Connection is not as fast as with other providers - an application left on the site is considered within three days.
4. If the contract is terminated earlier than 1 year later, the client may have to pay the forfeit specified in the contract (due to the fact that initially the subscriber does not pay for the cable installation).

Home Internet Tariffs

Each region has its own lists of tariffs for the Internet and TV - the prices are also different. On the site, you can put your region in order to get acquainted with specific offers. Here is a list of plans for the example of Moscow:

1. 100 MB / s - 450 rubles / month
2. 200 MB - 490 rubles / month
3. 300 MB / s - 650 rubles / month
4. 500 MB / s - 1600 rubles / month

Video: how to set up a router for home Internet from "MTS"

Suggestions for watching TV

As equipment for conventional digital TV from "MTS" is used a prefix or CAM-module - a special card that is inserted into the TV connector. The advantage of the latter is its compactness and the absence of many wires in an apartment or house.

If your TV has a slot for a CAM module, buy it - there will be less wires in the apartment

The provider gives a choice of only two packages for residents of the capital:

1. "Basic package" - 137 channels (19 of them are in HD format) for 145 rubles / month. Variety of genres: movies, cartoons, sports, business, news and more.

   

   The provider has only two main packages for home TV service

2. "Nothing more" - 72 channels (28 in HD) for 300 rubles / month. The provider has included all the most necessary and interesting channels in this package, and also increased the number of high definition channels.

In addition to these packages, subscribers can connect special thematic collections:

1. Amedia Premium HD - for fans of popular TV series (premieres and hits). The package includes 4 channels (1 - in HD format) for 200 rubles / month.
2. Discovery is a cognitive channel of the same name about nature, inventions and discoveries for 20 rubles / month.
3. HDTV - 16 channels (15 HD) for 299 rubles / month The package is suitable for the widest audience - fans of cinema, music, sports, science. This is a great option for those who do not know what to choose - everyone will find something interesting for themselves in the selection.
4. VIP - 6 channels in HD quality and with surround sound from the collection of ViP and Viasat about nature, history, sports and cinema. Cost - 299 rubles / month.
5. "Adult" - 7 channels with masterpieces of erotic cinema (only 18+) for 250 rubles / month.

6. "Global" - a selection of 5 channels in different languages for 900 rubles / month.

   

   Choose one or several additional packages if you are not satisfied with the number of channels mainly

7. "Detsky" - 8 channels (2 of them HD) for children from 1 to 12 years old for 99 rubles / month. The channels broadcast cartoons, educational and developmental programs, karaoke clips and more.
8. "Kaleidoscope" - 15 channels (1 HD) for 100 rubles / month. The package will be used by the whole family, since the content of the channels is quite diverse: sports, cooking, fashion, cinema and more.
9. "Match! Football”- 3 channels of the same name in different capacities for 380 rubles / month. Suitable only for fans of the specified sport: matches, game reviews, interviews with coaches and athletes, etc. are broadcast.
10. MIX - 34 channels (2 HD) for 30 rubles / month. This is the most profitable option for those who want to save money - the selection is very diverse. The downside is the minimum number of channels with high HD quality.
11. "Tune Cinema" - 5 HD-channels for 319 rubles / month. for those who like to watch only movies on TV - there will be both hits and premieres.
12. Egoist TV - 2 male channels for 150 rubles / month. Restriction - only after 18 years.

Satellite TV tariffs

Satellite TV implies the use of not a simple set-top box, but a dish with an antenna that is installed on the house. If you are only interested in this service, choose one of the available basic rates:

1. "Basic" - 192 channels (34 HD and 4 UHD) for 160 rubles / month.
2. "Extended" - 201 channels (34 HD and 4 UHD) for 250 rubles / month.
3. "Basic Plus" - 201 channels (35 HD and 4 UHD) for 250 rubles / month.
4. "Extended Plus" - 210 channels (35 HD and 4 UHD) for 390 rubles / month.
5. A set of equipment with a 0.6 m antenna and six months of viewing the Extended Plus package with a 50% discount for 3590 rubles. (one-time payment, and then 195 rubles per month). The promotion is valid for residents of Moscow from September 24, 2018 to March 31, 2019.

As with digital TV, the provider offers additional channel selections. Their number, however, is less (as well as the channels themselves within the package):

1. Amedia Premium HD - 2 HD for 200 rubles / month
2. "Adult" - 4 channels (1 HD) for 150 rubles / month.

3. "Children's" - 5 channels for 50 rubles / month.

   

   For satellite TV, MTS also presents additional collections

4. "Match! Premier HD”- one channel of the same name for football fans for 219 rubles / month.
5. "Tune Cinema" - 5 channels (2 HD) for 319 rubles / month.

Video: how to install satellite TV from "MTS"

Mixed rates

The operator offers its current and future subscribers one mixed tariff "Home Internet + Mobile Communication" at a speed of 300 MB / s for 650 rubles / month. At the same time, mobile communication includes 2 GB of Internet on a mobile device, 350 minutes of conversation and SMS, unlimited communication with MTS subscribers throughout Russia.

If you want to use mobile communication in addition to your home Internet, buy a mixed offer immediately, as it is more profitable

Those who want to combine mobile communications, digital TV and home Internet in one package are offered a package for 950 rubles / month. It includes a data transfer rate of 300 MB / s, 137 TV channels, as well as special conditions for using the mobile network: unlimited Internet, 500 SMS and minutes each, as well as unlimited conversations with MTS clients throughout Russia. This tariff assumes free use of a set-top box (free rental).

For those who want to use everything at once, there is an advantageous triple tariff with home Internet, TV and almost unlimited mobile communications

If you do not want to use special offers for mobile communications from MTS, but want to connect both TV and home Internet at once, choose between the following four tariffs (examples are also for the capital):

1. 100 MB / s and 137 channels for 550 rubles / month
2. 200 MB / s and 137 channels for 590 rubles / month
3. 300 MB / s and 137 channels for 900 rubles / month
4. 500 MB / s and 137 channels for 1600 rubles / month

Video: an overview of equipment for TV and the Internet from "MTS"

Additional suggestions

Depending on what you have connected (Internet, digital or satellite TV, or all together), you have the right to choose bonus options (you have to pay for some). Please note that some services may not be available for a particular region. Consider the popular additional services for residents of the capital:

1. Anti-virus "Kaspersky", Dr. Web for one or several devices, as well as mobile versions of security programs - from 29 rubles / month.

2. Free video surveillance. Now you can always be calm, as you will see what is happening in your home. It is enough to install a digital camera in one or several rooms, connect it to the service on this site, and then follow the picture through a special application on your smartphone.

   

   If you want to connect to your home Internet, select an antivirus to immediately install licensed protection against malware on your PC

3. Option "Turbo button". If you urgently need to download any large file from the network, you can speed up your Internet by 2 hours: up to 20 MB / s for ADSL, up to 200 MB / s for GPON. One button costs 5 rubles, 10–40 rubles, and 30–90 (the last two offers can be used only for one calendar month).

4. "Voluntary blocking" - for those who are going to travel for a week or more and do not want to pay for services during this period.

   

   If you want to go on vacation for a month, activate the "Voluntary blocking"

5. "White Internet" is an option that allows you to protect children and adolescents from negative information on the Internet. Here you can set the time for accessing the network, select a profile according to the age of the child, and also prohibit access to sites that he should not visit. The cost of the service is 100 rubles / month.
6. "Computer help". This set of services includes a wide variety of operations that specialists can carry out for a certain fee: from installing and configuring anti-virus protection (from 100 rubles) to data recovery, optimization of the operating system and others. The visit of a specialist within Moscow will be free.
7. "Security alarm". Suitable for those subscribers who want to protect their home or apartment from unauthorized entry. The service costs from 390 rubles / month.

8. "Personal TV" - buying individual channels for 1 RUB / month.

   

   The provider allows you to connect individual favorite channels - 1 RUB / month for 1 channel

9. "Multiroom". On all TV devices in the house (up to four), one channel package will be available for viewing. The cost of the service is 50 rubles / month.
10. "Parental Control" - free restriction of access to some channels if children are in the house.
11. "TV pause" - the ability to pause the TV show and continue watching at any other convenient time.
12. Video on Demand. Subscribers can buy individual films for a fee.

Coverage area

Coverage areas of 3G and 4G (mobile communications) from MTS covers almost the entire country. Can you say the same about home internet and TV from this operator? Unfortunately, not in all regions in which the provider provides mobile communication, it is possible to connect home Internet and TV. Only residents of 180 cities of the country can connect to broadband Internet access.

MTS provides broadband Internet to residents of many cities of Russia and not only, but its coverage area is still not as wide as, for example, Rostelecom

The operator did not provide an accurate map of the coverage area for home Internet and interactive TV on its resource. To find out for sure if you can create a connection request in your region, do the following:

1. Open the main page of the official website for private clients, that is, for individuals. If you do not live in the Altai Territory, click on the name of your region in the center of the page at the top.

   

   Click on the name of your region in the top center if you have a different one installed

2. Select your region using the search box or in the list itself. For example, let's choose "Republic of Karelia".

   

   Select your region and city in the white dialog box

3. Immediately hover the arrow over the Services and Rates section and see what services are available for your region. For Karelia, MTS provides only mobile communications and satellite TV.

   

   For certain regions, only mobile communications and satellite TV may be available

4. If you choose another region, for example, the Arkhangelsk region, you will have access to home Internet with interactive TV.

   

   Both home Internet and interactive TV are available for many regions of Russia

Connection of Internet and TV services from MTS

You can order a connection through the website, a call to the technical support service, as well as by visiting one of the MTS sales centers.

Official company resource - for those who do not want to be the first to call the company

If you want to quickly create a connection request on the operator's website and live in the Moscow region, follow these steps:

1. Click on this link to go to the official website of the MTS company. You will immediately be taken to a page with various rates, which we talked about earlier. On the panel with tiles, hover over the "Tariffs and Services" block and select the "Internet and TV" or "Satellite TV" section. In the corresponding section, follow the "Connect" link.

   

   Click on the "Connect" link in the "Services and Tariffs" section if you do not want to preselect a tariff plan

2. If you want to familiarize yourself with all the packages offered by MTS in advance, just scroll down the page a little. In the drop-down menu, immediately indicate your location: Moscow, Krasnoarmeysk or Shchelkovsky district. If you do not live in the Moscow region, go to your region through the menu at the very top of the page - use the instructions described in the previous section.

   

   Select the area of the city in which you live

3. Go further to one of the tabs based on the services that you want to order for yourself. For example, let's choose the double sentence "Internet + TV".

   

   Decide on the specific service you want to connect

4. Decide on a tariff - choose one of the four presented. For example, let's take the most budgetary option. Click on the bright "Connect" button in the corresponding tariff tile. You will be taken to the application page.

   

   Depending on your preferences, choose the tariff plan you need

5. In the list, tick the services that you would like to connect. You can also choose mobile communication as a bonus, but first, read the terms of this promotion.

   

   Fill in all fields of the application

6. Enter your valid phone number (the specialist from the sales department will call back to it), as well as your full name.

7. If you wish, indicate your email address and your home phone number, if you have one (in case the operator does not get through to your mobile). Check the box on processing the entered data and click on the red "Send" button.

   

   When you have specified all the required data, click on the "Send" button

8. Within the next three days, expect a call from a specialist to clarify all the details of the order and confirm it.

Let's take a quick look at the procedure for another region (the site interface may differ depending on the region):

1. Follow this link, change the region if necessary. We have "Altai Territory - Barnaul". Scroll down a little - you will see a panel for checking connectivity in a particular house. Select one of the tabs: Internet, TV or mixed rates. Enter the address carefully and click on "Check" - the system will report the results (whether or not you can order services at this address).

   

   For some regions, you can check the ability to connect to the specified address

2. Choose a tariff. If the plans presented on this page are not enough for you, click on the link "View all rates".

   

   Choose a tariff from the list or click on the link "View all tariffs"

3. Check the box next to the item about equipment. You can use your router, as well as rent or buy this device from the operator.

   

   Select the desired item for the "Equipment" step

4. In the next step of the application, you can activate additional services. For the Internet, for example, this is a landline telephone (profitable home telephony). If you don't need anything, just skip this step.

   

   If you wish, you can activate additional services, for example, home telephony

5. The panel below will show the amount of the order, depending on whether you chose equipment and additional services or not. If it suits you, proceed to filling out the application itself.

   

   See if you are satisfied with the cost of connecting the service

6. Enter the name, phone number, address (if you have previously checked the connectivity, it will already be entered), if you wish, leave a comment on the order. Click on "Send" and wait for the call.

   

   Enter your name, contact phone number, address and click on the "Submit application" button

Video: how to connect digital TV from "MTS"

Submitting an application through your personal account

You can place an order for the service in another way - through the registration of a personal account and an agreement:

1. Go to the same official MTS page, the link to which is indicated in the previous instructions. In the upper right corner of the resource, click on the bright button "Personal Account". In the list that appears, click on the service you would like to use.

   

   In the "Personal Account" menu, select "Home Internet and TV"

2. Under the item "User" click on "Register".

   

   Click on the "Register" link if you have not previously connected any services from "MTS"

3. On the registration page for a new user of services from MTS, indicate your legal status and carefully enter your passport data to conclude an agreement.

   

   Enter your passport details carefully

4. Now manually type in the address where you want to connect the selected service - the system will immediately check the possibility of its connection in your home. If there is such an opportunity, the site will offer you to choose a tariff plan and determine the date of the specialist's arrival.

If you already have a personal account (previously you have already connected any services from MTS), log into your account, and then go to the section "Connecting services", select a service and tariff and fill out an application similar to the one which is located on the official website. The operator will call you back - you can agree with him about the date of the specialist's arrival at your home to install and configure the appropriate equipment.

Go to the section "Connecting services", select the service itself and the tariff, and then submit an application

Hotline and sales offices

Calling a provider is the easiest method to apply for a connection. However, here it is necessary to take into account that each region has its own phone numbers. For residents of the capital, they are as follows: +7 495 636–06–36 (for Moscow customers) and 8–800–250–00–50 (for customers of the Moscow region). The call will be free of charge.

The telephone number for Moscow is +7 495 636–06–36

To find out the number for a specific region, go to this page of the MTS website and select your location at the top of the page - in the “How to connect” tab you will immediately see the phone numbers.

In the section "How to connect" you will find out the phone number that is valid specifically for your region

If you have time to visit the office, go there to get all the background information on services, tariffs and connection conditions, but first find out the address of the center nearest you: open this page with a map of salons, select your region at the top, find the office on the map and figure out how to get to it. Take with you your passport and a document confirming the ownership of the premises where the service will be connected.

Choose the MTS office, which is closest to you, and go there with your passport to apply for connection

If you are already a client of MTS and you have problems in the operation of any service, there is a need to temporarily block its provision, change the tariff or find out the balance, call the following short mobile numbers: 0890 from MTS or 88002500890 from the phone any other operator.

How to disable provider services

Disconnection of the Internet provider "MTS" can be temporary (blocking for a certain period) or complete (with termination of the contract and refusal from further use). Temporary blocking can be activated directly in your personal account:

1. Log in to your account and open the "Settings" section. In it, find and enable the item "Voluntary blocking" - just move the slider to the right.

   

   Flip the switch to the ON position

2. In a new window in the drop-down menu, select the number of days (at least a week) for which the Internet will be disconnected.

   

   Select the number of days to block from the dropdown menu

3. Click on the "Block" button.

You can block the service no more than twice a year. The total period should not exceed 3 months. The blocking function is available for subscribers who have been using the Internet for more than a month. The option can also be activated by calling the hotline indicated in the previous section.

If you want to turn off the Internet for a longer period, so as not to accumulate debt, or to completely abandon Internet and TV services, you need to visit the provider's office (you cannot disconnect by phone or in your personal account), and best of all, the main one. You will be asked to write a statement in a certain form.

In the office of the company, you have the right to write an application to disable all or any one service

If you have rented any equipment, you must rent it. If everything is in order with the device and there are no debts on the account, in the near future your application will be approved and you will be automatically disconnected from the service. If the device is broken, you will have to pay a penalty (the full cost of the equipment or a fine depending on the terms of the contract). A week after submitting your application, make sure that the contract is terminated - call the hotline.

Provider reviews

Video: feedback on the work of MTS TV from a subscriber

MTS has the best price tags for home Internet and TV services (both digital and satellite). At the same time, the quality of communication remains at a fairly high level. Among the disadvantages of the provider, one can single out the increase in cost without warning, the inability to quickly get through to technical support, as well as the long-term connection of services (the application can be processed for a long time, so it is better to call right away, and not leave an order on the website). The provider allows you to temporarily disable TV or Internet services using the "Voluntary blocking" option, but for a maximum of 3 months a year. If the period is longer, the contract must be terminated at the company's office.